The lost article / articles may be claimed on producing the following documents :-
Note : For verfication purpose copy of Pan Card may be requested in the absence of passport/signed ID to verify the signature of the owner on the Authorization Letter.
For any further assistance, we’ll be happy to help.
| When to Contact | Whom to Contact | Contact Numbers | Mailing Address |
|---|---|---|---|
| Lost Period Less Than 5 Days | Respective Terminals (24 X 7) |
Terminal 3: 9958098651, 9667256222, 9560799574 Terminal 2: 9667400962, 9289138269, 9599418887 Terminal 1: 9650495769, 9910982907 |
Lost Property Main Office, Terminal-2, Departure Level, Near Gate No. 01, Indira Gandhi International Airport, New Delhi – 110037 |
| Lost Period More Than 5 Days |
Main Office During Office Timing: 09:30 - 18:00 hrs (Monday to Friday) 09:30 - 13:30 hrs (Saturday) *Please Note: The office remains closed on 2nd Saturday of the month, Sundays & Public Holidays. |
011-42489617 | |
| General Lost & Found Query | Call Centre (24 X 7) | 0124-4797300 / 0124-6838410 | lostproperty.dial@gmrgroup.in |
If the lost item is less than five days old, contact the below-mentioned 24*7 operational contact numbers for respective terminals.
When I realized I had lost my glasses, I was quite worried. But, DIAL’s lost and found property department ensured that I did not have a hard time looking for my belongings. They took care of everything very nicely. I was not even required to take a special trip to the airport to get my glasses back.
When travelling via air, I always carry a book to spend my time wisely. This time the one I was carrying was a hand-down copy given by my grandma. It was very dear to me, but unfortunately, I lost it somewhere at the airport. So, I contacted the lost and found department at the Delhi airport. They were very helpful. The airport authority took care of my concern and returned the book to me. The whole process was so simple and precise.
Everything was taken care of very nicely. Wish I knew soon as I lost my glasses, how easy it would be to go on lone to report it. I thought I needed a special trip to the airport lost and found desk. This is so simple and precise.
