Airport Guide
Facilities for your comfort at Delhi Airport.
Back
Lost and Found departure
If you have lost or misplaced any of your valuable at the airport only, our Lost and Found department is available to assist you
Watch video
Clear Filters

If you have any queries or clarifications, feel free to approach the officials at Delhi Airport for assistance

Due to lockdown ordered by the govt, we will be unable to respond to your queries related to lost items until 3rd May 2020 through [email protected] and our call centre numbers.
In the meantime, you can write to us on [email protected] We thank you for your cooperation and patience. Any inconvenience caused is deeply regretted

PROCEDURE FOR CLAIMING LOST ITEMS

The lost article / articles may be claimed on producing the following documents :-

Photo -I card of the person who has been authorized to collect the article / articles. The Authorization may be in the name of the individual, Courier Service provider or Airlines.

Lost and found items are deposited at T3 , T-1 and T-2 ( LP section may be claimed from respective terminal itself within 05 days from the date / time of deposit in that section. If any Lost and found item is required to be collected after working hours (i.e 1730 hrs), please fix an appointment with [email protected] 24 hrs in advance.

All unclaimed "lost and found" merchandise will be retained for a period of 3 months, after which it is auctioned for a good cause.

Perishable, flammable & DGR goods will not be kept for claim in lost & found section. If Unclaimed food items and flammable goods if found will be disposed off within 12hours.

NOTE:- The "lost" article / articles must be claimed within 90 (ninety) days from the date it is found and deposited at the Lost and Found section. On expiry of 90 days, it is disposed off as per company policy. Thereafter, the lost property department shall cease to entertain any claims upon the article thereon.

DEFINITION OF LOST PROPERTY
Lost property means any property which while not in proper custody, is found within the premises of the Airport.

NOTE : For any checked-in baggage / mishandled baggage or items left in customer arrival area, the concerned airline should be contacted.

Contact

The office will open on 1st, 3rd and 4th Saturday till 1330hrs. The office will remain closed on 2nd Saturday, Sunday and Public Holidays

CONTACT INFORMATION

If the article/articles lost is less than 5 days old, contact the below numbers available 24 x 7 for the respective terminals:

Lost at Terminal-1: 9650495769

Lost at Terminal-2: 9667400962

Lost at Terminal-3: 9958098651

During office hours, contact the below mentioned numbers.

Contact no. 011 - 42489616 / 011 - 42489617

Email ID: [email protected]

MAILING ADDRESS

Lost Property Main Office

Terminal-2

Departure Level Near Gate No. 01

Domestic Indira Gandhi International Airport

New Delhi 110037