The lost article / articles may be claimed on producing the following documents :-

• Copy of Boarding Card.
• Copy of Passport / ID card issued by any Government Unit.
• Details of the items being claimed.
• An authorization letter to be filled and signed by the owner with details of the items being claimed.
• Government authorized photo id preferably Passport / Driving License / Aadhaar Card / Voter card.

Photo -I card of the person who has been authorized to collect the article / articles. The Authorization may be in the name of the individual, Courier Service provider or Airlines.

Lost and found items are deposited at T3 , T-1 and T-2 ( LP section may be claimed from respective terminal itself within 05 days from the date / time of deposit in that section. If any Lost and found item is required to be collected after working hours (i.e 1730 hrs), please fix an appointment with [email protected] 24 hrs in advance.

All unclaimed "lost and found" merchandise will be retained for a period of 3 months, after which it is auctioned for a good cause.

Perishable, flammable & DGR goods will not be kept for claim in lost & found section. If Unclaimed food items and flammable goods if found will be disposed off within 12 hours.

NOTE:- The "lost" article / articles must be claimed within 90 (ninety) days from the date it is found and deposited at the Lost and Found section. On expiry of 90 days, it is disposed off as per company policy. Thereafter, the lost property department shall cease to entertain any claims upon the article thereon.

NOTE : For any checked-in baggage / mishandled baggage or items left in customer arrival area, the concerned airline should be contacted.

The office will open on the 1st, 3rd and 4th Saturday of the month till 1330 hrs. The office will remain closed on the 2nd Saturday, Sundays and Public Holidays of the month.

For Queries related to lost items please contact us during office hours i.e 0930 to 1700 hrs (Monday to Friday) 0930 to 1330 hrs (Saturday). We don't operate on Second Saturdays and public holidays

You can call us @ 011-42489616 & 01142489617

You can call our Terminal 3 team @ 9958098651, 9667256222 & 9560799574 (24X7 Operationla)

CONTACT INFORMATION

If the article/articles lost is less than 5 days old, contact the below numbers available 24 x 7 for the respective terminals:

Lost at Terminal-3: 9958098651

During office hours, contact the below mentioned numbers.

Contact no. 011 - 42489616 / 011 - 42489617

Email ID: [email protected]

MAILING ADDRESS

Lost Property Main Office

Terminal-2

Departure Level Near Gate No. 01

Domestic Indira Gandhi International Airport

New Delhi 110037