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Airport Guidelines
Facilities for your comfort at Delhi Airport.
Lost and Found departure
If you have lost or misplaced any of your valuable at the airport only, our Lost and Found department is available to assist you

If you have any queries or clarifications, feel free to approach the officials at Delhi Airport for assistance

Lost Property main store timings 0930 hrs. till 1800hrs. (Monday to Friday) and Saturday till 13:30 hrs.
Lost & Property main store will be closed on 2nd Saturday & public holidays.


The lost article / articles may be claimed on producing the following documents :-

Photo -I card of the person who has been authorized to collect the article / articles. The Authorization may be in the name of the individual, Courier Service provider or Airlines.

Lost and found items are deposited at T3 , T-1 and T-2 ( LP section may be claimed from respective terminal itself within 05 days from the date / time of deposit in that section. If any Lost and found item is required to be collected after working hours (i.e 1730 hrs), please fix an appointment with [email protected] 24 hrs in advance.

All unclaimed "lost and found" merchandise will be retained for a period of 3 months, after which it is auctioned for a good cause.

Perishable, flammable & DGR goods will not be kept for claim in lost & found section. If Unclaimed food items and flammable goods if found will be disposed off within 12 hours.

NOTE:- The "lost" article / articles must be claimed within 90 (ninety) days from the date it is found and deposited at the Lost and Found section. On expiry of 90 days, it is disposed off as per company policy. Thereafter, the lost property department shall cease to entertain any claims upon the article thereon.

Lost property means any property which while not in proper custody, is found within the premises of the Airport.

NOTE : For any checked-in baggage / mishandled baggage or items left in customer arrival area, the concerned airline should be contacted.


The office will open on the 1st, 3rd and 4th Saturday of the month till 1330 hrs. The office will remain closed on the 2nd Saturday, Sundays and Public Holidays of the month.

During office hours i.e 0930 to 1800 hrs (Monday to Friday) & 0930 TO 1330 (Saturday except 2nd Saturday). You can each our 24 x 7 call center also @ 0124-4797300 & 0124- 6838410 for any queries pertains to lost article

You can call us @ 011-42489616 & 01142489617

Lost at Terminal 2 : 9667400962 & 9599418887

You can call our Terminal 2 team @ 9667400962 & 9599418887 (24 x 7 Operational)

You can call our Terminal 3 team @ 9958098651, 9667256222 & 9560799574 (24X7 Operational)


If the article/articles lost is less than 5 days old, contact the below numbers available 24 x 7 for the respective terminals:

Lost at Terminal-3: 9958098651

During office hours, contact the below mentioned numbers.

Contact no. 011 - 42489616 / 011 - 42489617

Email ID: [email protected]


Lost Property Main Office


Departure Level Near Gate No. 01

Domestic Indira Gandhi International Airport

New Delhi 110037

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