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GMR-Delhi Airport Annual Awards

Delhi International Airport Ltd, in collaboration with our knowledge partners KPMG, is pleased to announce the GMR Delhi Airport Awards, to celebrate and recognize the inspiring entrepreneurial spirit of our business partners.

These Awards were conceptualized to honour and reward our business partners for their hard work throughout the year in exceeding expectations and providing customer delight. The Awards were officially launched on 16th December, 2011 and the first Award ceremony was held in May 2012. .

These awards have been institutionalized to celebrate and recognise achievements and inspiring entrepreneurial spirit of all our business partners within their respective field by "Raising the Standard of Excellence" and meeting the various demands of the increasing number of passengers we are attracting..

These were the first set of Awards launched by any airport in India, and have now become a tradition in the aviation industry.

For further information please feel free to send a query to [email protected]

The GMR IGI Airport Awards is an annual event which recognizes and rewards Business Partners at IGI Airport, in the following key categories:

  • Airlines
  • Cargo
  • Commercial - Non Aero
  • Employee of the Year - Sovereign Functions
    • CISF
    • Customs
    • Immigration
  • Service Providers of the Year for
    • Engineering Services - Terminal & Airside
    • Operations
    • Information Technology

Airline of the Year - India [Domestic] Indigo Airlines

Airline of the Year - India [International] Air India

Airline of the Year - Africa Ethiopian Airlines

Airline of the Year - Asia Singapore Airlines

Airline of the Year - Europe & North America Lufthansa

Airline of the Year - Middle East Emirates

Super Star Airline of the Year Air India

Outlet of the Year - Retail [International] Delhi Duty Free Store - IN24 [T3 International Departure]

Outlet of the Year - Retail [Domestic] Liquor World [T3 Domestic Arrival]

Outlet of the Year - F&B [International] Costa Coffee [T3 International Departure Pier]

Outlet of the Year - F&B [Domestic] Grid Bar [T3 Domestic Feparture Foodcourt]

Outlet of the Year - Services Car Park [T1]

Outlet of the Year - Hospitality Pizza Premium [T3 Domestic Foodcourt]

Shining Star Commercial Partner of the Year Titan

Super Star Commercial Partner of the Year Year DAPS

Retail of the Year - Debutant Michael Kors [T3 International Departure]

F&B of the Year - Debutant Berco's [T3 International Departure Foodcourt]

In - Flight Caterer of the Year Oberoi Flight Services

Ground Handler of the Year BWFS

Support Service Provider of the Year - Engineering (Airside) Delite Systems Engineers (1) Pvt. Ltd.

Support Service Provider of the Year - Engineering (Terminal) GE (MRSS)

Support Service Provider of the Year - IT ARINC

Support Service Provider of the Year - Operations (Terminal & Airside) Nimbus Harbor (T1)

International Cargo Airline of the Year Air India

Freight Forwarder of the Year Jeena & Co.

Custom House Agent of the Year PS Atree & Company Pvt. Limited

Airline of the Year - India [Domestic] Indigo Airlines

Airline of the Year - India [International] Air India

Airline of the Year - Africa Ethiopian Airlines

Airline of the Year - Asia Singapore Airlines

Airline of the Year - Europe & North America Lufthansa

Airline of the Year - Middle East Emirates

Super Star Airline of the Year Indigo Airlines

Outlet of the Year - Retail [International] Haldiram [T3 International Pier Store]

Outlet of the Year - Retail [Domestic] Tanishq [T1D]

Outlet of the Year - F&B [International] Delhi Daredevil's Bar [T3 International Departure]

Outlet of the Year - F&B [Domestic] Grid Bar [T3 Domestic]

Outlet of the Year - Services MakeMyTrip [T3 International Arrival]

Outlet of the Year - Hospitality HolidayInn Express

Shining Star Commercial Partner of the Year Metro Shoes

Super Star Commercial Partner of the Year Year Lite Bite Foods Private Limited

In - Flight Caterer of the Year TajSATS

Ground Handler of the Year BWFS

Support Service Provider of the Year - Engineering (Airside) Suez India Pvt Limited

Support Service Provider of the Year - Engineering (Terminal) Alstom

Support Service Provider of the Year - IT WAISL

Support Service Provider of the Year - Operations (Terminal & Airside) Impression Services Private Limited [T1]

International Cargo Airline of the Year Air India

Freight Forwarder of the Year Jeena & Co.

Custom House Agent of the Year PS Atree & Company Pvt. Limited

Airline of the Year - India [Domestic] Indigo Airlines

Airline of the Year - India [International] Air India

Airline of the Year - Africa Ethiopian Airlines

Airline of the Year - Asia Singapore Airlines

Airline of the Year - Europe & North America Lufthansa

Airline of the Year - Middle East Emirates

Super Star Airline of the Year Indigo Airlines

Outlet of the Year - Retail [International] Haldiram [T3 International Pier Store]

Outlet of the Year - Retail [Domestic] The Celler

Outlet of the Year - F&B [International] Idli.com

Outlet of the Year - F&B [Domestic] Baker Street - ACB

Outlet of the Year - Services America Masti Helath - O2 Spa

Outlet of the Year - Hospitality Premium Port Lounge

Shining Star Commercial Partner of the Year Merry Impex - Swarovski

Super Star Commercial Partner of the Year Year Plaza Premium Lounge Management Limited

In - Flight Caterer of the Year TajSATS

Ground Handler of the Year Cambata

Support Service Provider of the Year - Engineering (Airside) ICS

Support Service Provider of the Year - Engineering (Terminal) UDS

Support Service Provider of the Year - IT WAISL

Support Service Provider of the Year - Operations (Terminal & Airside) SPML

International Cargo Airline of the Year Jet Airways

Freight Forwarder of the Year DHL Express (India) Private Limited

Custom House Agent of the Year PS Atree & Company Pvt. Limited

Airline of the Year - India [Domestic] Indigo Airlines

Airline of the Year - India [International] Air India

Airline of the Year - Africa Ethiopian Airlines

Airline of the Year - Asia Singapore Airlines

Airline of the Year - Europe & North America Lufthansa

Airline of the Year - Middle East Emirates

Super Star Airline of the Year Air India

Outlet of the Year - Retail [International] Guardian

Outlet of the Year - Retail [Domestic] M&S

Outlet of the Year - F&B [International] Caffeccino (SHA)

Outlet of the Year - F&B [Domestic] Baker Street - ACB

Outlet of the Year - Services Masti Helath - O2 Spa

Outlet of the Year - Hospitality Premium Port Lounge

Shining Star Commercial Partner of the Year Kamla Retail Ltd.

Super Star Commercial Partner of the Year Year Meru Cab Co. Pvt Ltd

In - Flight Caterer of the Year Oberoi (EIH)

Ground Handler of the Year Cambata

Support Service Provider of the Year - Engineering (Airside) Delite

Support Service Provider of the Year - Engineering (Terminal) UDS

Support Service Provider of the Year - IT TATA DOCOMO

Support Service Provider of the Year - Operations (Terminal & Airside) IGPC-T3

International Cargo Airline of the Year Jet Airways

Freight Forwarder of the Year Jeena & Company

Custom House Agent of the Year Dex Logistics Pvt. Ltd.

Airline of the Year - India [Domestic] Indigo Airlines

Airline of the Year - India [International] Air India

Airline of the Year - Africa Ethiopian Airlines

Airline of the Year - Asia Singapore Airlines

Airline of the Year - Europe & North America Lufthansa

Airline of the Year - Middle East Emirates

Super Star Airline of the Year Air India

Outlet of the Year - Retail [International] Delhi Duty Free Store 4

Outlet of the Year - Retail [Domestic] Samsung Zone & Gadget Point

Outlet of the Year - F&B [International] Curry Kitchen and Idli.com TFS & A122 AS WELL

Outlet of the Year - F&B [Domestic] Fresco bar

Outlet of the Year - Services Carz on Rent - Store 1

Outlet of the Year - Hospitality Eaton Hotel

Shining Star Commercial Partner of the Year Isha Natural Beauty Products & Wellness Pvt Ltd

Super Star Commercial Partner of the Year Year Delhi Duty Free Services

In - Flight Caterer of the Year TAJ Sats

Ground Handler of the Year BWFS

Support Service Provider of the Year - Engineering (Airside) AMA

Support Service Provider of the Year - Engineering (Terminal) UDS

Support Service Provider of the Year - IT ARINC

Support Service Provider of the Year - Operations (Terminal & Airside) SPML - T3

International Cargo Airline of the Year Jet Airways

Freight Forwarder of the Year ZION Express Cargo Pvt Ltd

Custom House Agent of the Year P.S. Atree & Company Pvt Ltd.

Airline of the Year - India [Domestic] Indigo Airlines

Airline of the Year - India [International] Air India

Airline of the Year - Africa Ethiopian Airlines

Airline of the Year - Asia Singapore Airlines

Airline of the Year - Europe & North America Lufthansa

Airline of the Year - Middle East Emirates

Super Star Airline of the Year Indigo Airlines

Outlet of the Year - Retail [International] Kimaya

Outlet of the Year - Retail [Domestic] Ethos

Outlet of the Year - F&B [International] Delhi Daredevils Sports Bar

Outlet of the Year - F&B [Domestic] FresCo

Outlet of the Year - Services Mega Cabs

Outlet of the Year - Hospitality Premium Plaza

Shining Star Commercial Partner of the Year Kamla Retail Ltd.

Super Star Commercial Partner of the Year Year Delhi Duty Free Services

In - Flight Caterer of the Year TAJ Sats

Ground Handler of the Year Celebi

Support Service Provider of the Year - Engineering (Airside) Delite

Support Service Provider of the Year - Engineering (Terminal) UDS

Support Service Provider of the Year - IT ARINC

Support Service Provider of the Year - Operations (Terminal & Airside) SPML

International Cargo Airline of the Year Jet Airways

Freight Forwarder of the Year ZION Express Cargo Pvt Ltd

Custom House Agent of the Year P.S. Atree & Company Pvt Ltd.

Click on the link to download the file.

Official name of these awards is the "GMR IGI Airport Awards".

The Awards is a way for us to recognize the airport communities "best of the best" when it comes to service and operational excellence.

These Awards are to recognize Business Partners at the Indira Gandhi International Airport, hence the IGI Airport Awards.

"GMR IGI Airport Awards" were formally launched at the end of 2011. The 1st GMR-Delhi Airport Business Partner Award ceremony was hosted in May 2012 and has been hosted every year subsequently.

It's a recognition system for various airport business segments, subdivided into various categories, which are governed by predefined parameters. The evaluation is conducted by KPMG, who are the knowledge partners for the Awards.

All existing airport business partners are automatically eligible for these awards. The broad categories are Airlines, Cargo, Commercial - Non Aero, and Service Provider of the Year.

"GMR IGI Airport Awards" are meant to recognize our business partners who deliver outstanding service through improved team work, efficiency, and stand above the rest in customer deliverables with the intent of increased revenues.

The evaluation period for the Awards is the performance during the financial year basis i.e. April to March.

Yes, continue to do what you are doing but make it more efficient. Be a winner in your respective category by providing excellent customer service to your customers.

All our business partners are eligible for nominations based on the predefined parameter matrix.

These awards are not driven by any voting system or any request for nominations per se.

There is no request for nominations from the business partners.

There is no fee attached. A personal invitation will be sent to the all concerned.

All the business partners will be evaluated on the basis of the actual operating & financial performance and data collected against pre-defined parameters. This data will be evaluated by our knowledge partners KPMG, to announce the winners in each category.

All the business partners are automatically selected as participants in their respective segments.

Results are purely an analysis of actual operating & financial performance and data collected against pre-defined parameters, through a transparent process. The data collection and tallying will be done by our knowledge partners - KPMG.

Winners will receive a wining trophy along with a certificate of recognition.

No, these awards are not recognized by any government body. They are recognized by the airport community of Delhi International Airport.

"GMR-Delhi Airport Annual Awards" is not a sponsored event. It is solely owned, managed and run by Delhi international Airport Ltd.

GMR IGI Airport Awards are a bonafide annual event. We do not have any intention of revoking the awards. We have hosted them every year, making them a tradition in the aviation industry.

A formal press release would be issued by DIAL. Further, the awards will be well covered on the airport website, and its social media handles on Facebook and Twitter.

There is no jury or panel of judges for these awards.

GMR IGI Airport Awards are scheduled in May every year. The final dates of the Award Ceremony will be communicated to the respective stakeholders via "Block Your Date" Invites, followed by a physical invite in due course.

A list of current and past winners are given in the Awards tab.

Winners will be announced during the annual award function.

GMR IGI Airport Awards announcements can be found on www.newdelhiairport.in and its social media handles on Facebook and Twitter.

You can drop any related queries or questions to us at [email protected]