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Frequently Asked Questions
Indira Gandhi International Airport has the following terminals:
Terminal 1D
Terminal 1C
Terminal 3

Answer 1.Name of Airline operating from each terminal

Name of Terminal Status Departure/Arrival Airline Operating
Terminal 1D Domestic Departure IndiGo, SpiceJet and Go Air
Terminal 1C Domestic Arrival IndiGo, SpiceJet and Go Air
Terminal 3 Integrated (Domestic + International) Departures and Arrivals Air India, Alliance Air, Jet Airways, Vistara, Air Asia and all International airlines
Please arrive 90 minutes prior to departure of your domestic flights and 3 hours prior to departure for your international flights.
An unaccompanied minor is a child without the presence of a legal guardian. This term is used in immigration law and in airline policies. The specific definition varies from country to country and from airline to airline. Please check with the airline for further information.
For the privacy of mothers who wish to nurse their infants, a well-equipped Child Care Lounge with toys, baby cot is available at all terminals.
The airport is Wi-Fi enabled. A valid Indian mobile number is required to access the internet.
The Eaton Smart New Delhi Airport Transit Hotel is conveniently located within the airport’s sleek new Terminal3. Click here for booking http://www.newdelhiairport.in/eaton-smart.aspx . Other airport has a self-contained aero city located two kms away from the terminals. A selection of accommodation is provided. Please book directly with the hotels.
All terminals at Indira Gandhi International Airport have been designed to ensure safe movement of passengers with reduced mobility. Designated car parking bays, elevators, reclined passenger movers have been installed ,to enhance the airport experience. A special counter, located near gate number 1 at Terminal 3 and gate number 8 at T1D has been placed to facilitate passengers who need wheel chairs. A passenger can also call “Special Assistance” from the telephone installed at the curb side of Terminal 3.
In most cases it is safe for women, with a normal pregnancy, to travel by air. However, it is best to check with your doctor before you plan your travel.
Passengers holding a valid ticket to travel within the next 24 hours can access the visitors lounge at T3 through Gate 1 and Gate 8. Please note that visitor entry to terminals and lounges may be restricted without prior notice due to security or operational reasons.
Foreign Exchange counters and ATMs are available at all terminals of Indira Gandhi International Airport.
You are required to carry a doctor’s prescription for medicines that are to be carried on board. Passengers are advised to get in touch with their respective airlines regarding the same.
All the unclaimed property found in the terminals & its vicinity are deposited in the Office of Airport Manager of respective terminal. Within 24 hours, lost property is deposited in Materials Management Department of the airport. The claimant should carry a photo-copy of their boarding card/ticket & an original government issued identification card to collect the property from the airport. You may address your concern on lost items to feedback.igiairport@gmrgroup.in
Inter terminal transfer coaches are provided which connect passengers between Terminal 3 and Terminal 1D . A Inter Terminal Transfer Helpdesk is located outside the arrival terminals for assistance.
Yes, vehicles are permitted only for active loading and unloading of passengers. Vehicles left unattended at the curb will be towed and fined.
In an effort to keep the environment clean, all terminals at Indira Gandhi International Airport provide dedicated smoking lounges. These lounges are located inside the terminals, after security screening. Smoking in any other area is prohibited.
In the event of a medical emergency, well trained doctors and paramedics are available from the emergency treatment centre run by Medanta Hospital, the Medicity. These doctors and paramedics are available round the clock.

The Medanta Medical Centres are equipped with emergency treatment centre for passengers & visitors alike. Ambulances are provided to cater to any severe medical emergency. Medanta and Fortis Healthcare facility is available at T3
The Left Luggage Facility is available in T3 and is located in the Multi Car Parking Facility, across from the terminal.
Kindly contact the airline you have flown and register a complaint with them. It is the airlines responsibility to assist in such a matter.
Each airline has a definitive guideline with regards to baggage. Kindly contact your airline for all questions related to carry on and or check in baggage.
Flight Information Display System (FIDS) is displayed on the homepage of our website, which provides the latest updates regarding the arrival and departure of all scheduled flights. Flight information can also be obtained by contacting the airline directly. However, if you wish, you may contact our call center on +91 124 3376000. Call center service is available 24 hours 7 days in a week.
Self driven cars can be parked at the Multi Level Car Park located across from Terminal 3 and the Surface Car Park located across from Terminal 1. Please click http://www.newdelhiairport.in/delhi-airport-parking-services.aspx to check all details pertaining to parking at the airport.
Indira Gandhi International Airport is very well connected with the City and National Capital Region (NCR). Passenger can reach airport through Taxi, City Bus and Metro Rail.Please check the link below: http://www.newdelhiairport.in/to-from-airport-tool.aspx
You may register a complaint regarding the defective/damaged good purchase against the shop from where you made your purchase.You may also lodge a complaint by sending a detailed mail to feedback.igiairport@gmrgroup.in.
All shops at the airport accept MasterCard, Visa and American Express.
Please click the link http://www.newdelhiairport.in/why-dial.aspx Careers@DIAL to find out the jobs available with Delhi International Airport Pvt. Ltd.
ADDITIONAL FAQS
Yes and can use below currency also to buy the goods from Duty Free shops
  • USD
  • Euros
  • INR
  • Sterling pound
Yes, but according to the guidelines of the countries
Its depends on the specific requirements of the countries you are travelling.
© Indira Gandhi International Airport.