Lost & Found
Did you lose valuables inside the airport premises? Tell us about it, so that we can find it for you.
NOTE: Delhi Airport does not provide any third party courier facility for lost and found items. Please beware of any service providers claiming otherwise.
Search Lost Article
Lost articles at the terminal will be handed to the Lost property team and are updated in our Lost property database.
If you have any queries or clarifications, feel free to approach the officials at Delhi Airport for assistance.
Claiming Lost Properties
To claim your lost article(s) kindly visit our lost property desk/ office with the following documents:
Proof of travel (Boarding Card, E-boarding Card, Immigration Stamp on Passport).
ID proof (Government-issued photo ID such as Passport, Driving License, Aadhaar Card, or Voter Card).
A detailed description of the lost item.
If claiming on behalf of someone, kindly provide these additional documents:
Photo ID of the authorized person collecting the article. A Government-authorized ID (preferably Passport/Driving License/Aadhaar Card/Voter Card) is required for verification.
Authorisation letter to claim the article. Refer to → pdf.
NOTE: For verification purpose copy of Pan Card may be requested in the absence of passport/signed ID to verify the signature of the owner on the Authorization Letter.
Important Instructions
- The recovered item can be claimed from the respective terminal within seven days from the date/time it was deposited. If the lost property is required to be collected after the working hours are over make sure to get an appointment at least 48 hours in advance by mailing to lostproperty.dial@gmrgroup.in.
- All perishable, flammable, DGR goods and SRA (Security Restricted Articles) which are removed by CISF personnel during security check are not deposited in Lost & Found Section of DIAL.
- Disposal Process of Lost Property:
- All Terminals
- Yellow/White Metals – 30 days | Mobile Phones – 30 days | Cameras – 30 days | Laptops – 30 days | Liquor – 30 days | Cigarettes – 30 days | Electronics (from all terminals) – 30 days | General Articles (except received from post domestic security) – 30 days
- General Items: 30 days | Passports/OCI/PIO: 30 days | Voter ID / Driving License / Any other photo ID 05 days.
- The Lost & Found services of Delhi Airport comes to you without any charges. Any persons or parties claiming otherwise on behalf of Delhi Airport is unsolicited.
- Your property still not found? Report it here
- Categories below mentioned will follow 7 days disposal:
- Belts | Reading glasses | Eatables with shelf life | Neck pillows | Water bottles / flasks | Footwear | Toys | Books | Documents | Sports gear / yoga mats | Keys / key chains | Posters / photo frames | Blankets / bedsheets / sleeping bags | Walking sticks | Umbrellas | Cables | Adaptors
- If any Credit or Debit card received at lost property section would be destroyed immediately upon receipt.
For Baggage Delay / Loss
For any issue with the checked-in baggage the concerned airline should be contacted.
Connect with Us
The Lost & Found services of Delhi Airport come without any charges. Any persons or parties claiming otherwise on behalf of Delhi Airport is unsolicited.
For any further assistance, we’ll be happy to help.
Your property is still not found? Report it now.
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