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FlySafe Services are only for passengers departing from domestic departure, T3 of Delhi Airport.

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* All passengers departing from domestic departure, T3 of Delhi Airport can avail the facility.

* Refund is not applicable on completion of booking.

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* International to domestic transit passenger can avail the facility

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* International to domestic transit passenger can avail the facility

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What is the FlySafe Experience?

FlySafe is a premium Meet & Greet service specially curated for passengers departing on domestic flights at T3 of Delhi Airport.

It is dedicated to delivering a seamless airport experience to travellers, providing assistance from Kerbside till Boarding Gate with all airline and airport related processes while ensuring safe and stress-free travel for you and your loved ones.

Our priority is to safeguard every traveller’s wellbeing, following various vigorous safety & hygiene measures. So, whether you’re flying alone or with your loved ones, do know that for a wonderful, hassle-free travel experience, you can bank on us!

What value does it add to one’s journey?

FlySafe M&G will be powered and managed by an experienced and especially trained team of ‘Allways’ who have been providing seamleass and hassle-free experience to the visitors of Delhi Airport since past few years. The indepth understanding of unique airport environments of professionals will bring a premium and safe experience for the guests.

Staff has been well trained to ensure a safe, worry-free and seamless airport journey for travellers.

FlySafe Service inclusions:

Warm Welcome on Departure
Provision of Safety Kit
Check-in Assistance
Dedicated Service officer ( assistance till boarding )
Guidance till Boarding Gate

FLYSAFE EXPERIENCE

FlySafe Service (“FlySafe”) can be availed by passenger(s) departing on Domestic Flights from Terminal 3 of Indira Gandhi International Airport, New Delhi (“IGIA”)

The FlySafe service can only be booked on www.newdelhairport.in (DIAL Website) at least 6 hours prior to the STD (Schedule Time of Departure).

The services available are:
- Warm Welcome on Departure
- Provision of Safety Kit
- Check-in Assistance
- Dedicated Service officer ( assistance till boarding )
- Guidance till Boarding Gate

No. The booking and payment for the FlySafe service is only online which can be booked on the www.newdelhiairport.in website before 6 hours of scheduled domestic flight from IGIA.

Upon successful completion of booking, Customer(s) will receive the confirmation e-mail with all details.

The invoice will be provided at T3 of IGIA on availing the FlySafe service.

All guests must report at T3 at least 90 Mins prior to the departure time (STD/Standard Time of Departure) of the flight.

Service can be booked at least six (6) hours prior to the departure time (STD/Standard Time of Departure) of the flight.

The charge per guest is Rs.1500 (For passengers of age 2 years & above) plus the taxes applicable.

The service can be booked for a maximum of 5 passengers (excluding infants of less than 2 years of age)

For FlySafe Service, No Show will be declared if the guest does not report at the meeting point after twenty (20) minutes from the agreed time (Service start Time).

The guest(s) will be declared as No Show and subject to full payment of total order amount which is non-refundable.

Yes, the booking can be cancelled on the newdelhiairport.in website.

Customer(s)/Passenger(s) can cancel or amend the services online on DIAL Website, subject to charge as provided below:
Time Cancellation Amendment
24 hours in advance 10% Nil
Between 6 and 24 hours 25% Nil
Within 6 hours 100% 50%

Yes, any service amendment in written notice to: [email protected]

The cost of FlySafe service is Rs.1500 plus the taxes applicable for children of age 2 years and above.

Yes, currently there is a discount of 10% on Rs.1500 per guest on booking the FlySafe service.
IGIA reserves its absolute right to withdraw and or alter any terms & conditions of this offer at any time without prior notice.

No, You can book it 6 hours prior to the domestic flight departure time on DIAL Website only.

FlySafe service is only available for Domestic Departure Passengers at Terminal 3 of IGIA. However, Passenger travelling on International Flights can avail Allways meet and greet services for a smooth and hassle-free experience. to know more please visit www.allwaysvip.com or write to us on [email protected]

On having access by virtue of card etc. the lounge and buggy services will be subject to availability and only 45 mins prior to scheduled domestic flight.

For any support call +91 8448440644 or write to [email protected]
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