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delhi airport facilities Traveling with the family is a special experience, and at IGIA we want to make that a memorable and enjoyable experience.
delhi airport facilities Indira Gandhi International Airport provides day care rooms for infants and toddlers. These room are available around the clock for the comfort of the family. We even have a children’s play area located at international departures.

Indulge the children before you take off on your flight! At T1 D,T2 & T3, we provide complementary strollers for the littlest of our travelers. Children holding a confirmed reservation and travelling alone qualify as Unaccompanied Minors.

Those Guardians/Parents who are unable to locate the airline representatives to take custody of their unaccompanied Minors, may please get in touch with our Customer Service staff at the Information Desk in each terminal. Our teams are there to assist you.
delhi airport facilities If you choose to take your furry friend along, please check with the airline before you arrive to take your flight. Each airline has specific rules with regard to the carriage of pets.
You are requested to please refer to the airline’s website for further information.

We also have a Pet n Fly counter where you can be assisted
http://www.newdelhiairport.in/map.aspx
delhi airport facilities We recognize the need for those who wish to smoke, Smoking Zones are located in all terminals.
In T1D, the Smoking Zone is located on the first floor.
In T2 the smoking zone is located in Security Hold Area closest to retail area
In T3 International, the Smoking Zone is located at the pier junction closest to Gate 15.
In T3 Domestic, the Smoking Zone is located at the pier junction closest to the retail area. http://www.newdelhiairport.in/map.aspx The entire airport is wifi enabled.
delhi airport facilities Medical facilities at the airport are provided by world renowned Medanta, the Medicity hospitals.
delhi airport facilities Medanta - The Medicity emergency care rooms are located through the airport providing immediate emergency care with trained physicians in a state-of-the-art medical facility. Guardian Pharmacy’s are located all across the airport and are open 24x7. Guardian Pharmacy is a one-stop-solution for the health, wellness, and beauty needs of passengers with a range of Nutrition, Ayurveda, Vitamins, Personal and Health Care products.
delhi airport facilities Baggage Allowance for each airline varies according to the airlines rules and regulations. Please check with your individual carrier.

General Baggage rules:-
  • Allowed baggage in weight
  • Baggage dimensions
  • Excess Pieces and weight
  • Oversized Baggage
  • Special items
  • Cabin Baggage
  • Personal items
  • Luggage Precautions
  • General Notice Of Baggage Liability Limitations
  • Prohibited Items in Hand Baggage
delhi airport facilities Please click on the link below for custom details http://www.cbec.gov.in/
Baggage trolleys are conveniently placed throughout the airport terminals.
Baggage Wrapping Services
Keep your luggage safe by “wrapping” it. The service applies several layers of stretch wrap plastic film around the luggage thereby protecting it from damage, tampering, theft; mishandling and pilferage at a reasonable charge.

Baggage wrapping services are available only at T3.
WHEEL CHAIR ASSISTANCE AT IGI AIRPORT
S No Wheelchair Assistance @ Airport Terminal 1 (T1) Terminal 2 (T2) Terminal 3 (T3)
1 *Located near gate number 8 at T1D. *Located near Entry Gate 1 in Departures. *Located near Entry gate 1 & 8 at Departures.
*Wheelchairs are provided by Airlines/Ground handling Agencies from their counters at visitors' lobby
In order to facilitate passengers, Indira Gandhi International Airport (IGIA) has provided 10 dedicated phones at departure forecourt drop off lanes which connect passengers to respective ground handlers or Airlines for provision of wheelchairs.
Airport Kruz, a wheelchair service (i.e. manual and automated) is available on a chargeable basis to passengers travelling from T3 at Indira Gandhi international airport. Passengers can place their request for a wheelchair either at the Airport Kruz counter situated near Gate No.5 at T3 Departure near the lift. This is an additional service offered at T3 and is over and above the complimentary wheelchair assistance offered by airlines while booking the tickets.
Passengers with Reduced Mobility: Parking Facility
Terminal Drop off points PRM phones
1 Gate 8 (2) Gate 8
2 Gate 1 & 3 (1 each) All gates
3 Gate 1 & 8 (1 each) All gates
Departure visitors are permitted to park their vehicle for 15 minutes at parking slots at Departure Curb. These parking slots are opposite Gate 8 at lane 1 at Terminal 1, Gate 1 & 3 at lane 1 at Terminal 2 and Gate 2 & 7 at Lane 2 and 3 at Terminal 3.
Passenger with reduced mobility (PRM) ZONE AT ARRIVAL FORECOURT
PRM zone is at lane 2 and 3 near metro station entry gate. Vehicle parking at this location is not permitted as these locations are used only as pick up/ meeting points for arriving PRM passengers
  • PRM friendly lifts in all parts of the terminal building.
  • PRM Toilets - designed keeping in mind the special needs, available in all areas of terminal.
  • Dedicated Special assistance counter at every Check-in Row.
delhi airport metro
Escape the traffic, noise, pollution and last-minute anxiety with a stress free ride to and from the airport. Reach the airport or New Delhi in a matter of minutes. With timely connections and unmatched comfort, it’s the best way to travel across city.
Tickets can be purchased from the Ticket Issuing Machine (TIM) at T3 Domestic & International Arrivals and outside T 1 Arrivals.
delhi airport metro
 
Wherever you are in Indira Gandhi International Airport, there is a free wireless internet (WiFi) connection available. To connect to the network, follow these simple steps on your Smart Phone/other devices with an active SIM Card:
  • Turn ON Wi-Fi on your device
  • Latch on to the Tata Tele Wi-Fi SSID
  • Click on the internet browserEnter your mobile no: and Click on "I Agree to Terms & Conditions" before clicking on send OTP
  • You will receive the OTP through SMS to the Mobile No. provided by you
  • Enter the OTP on the screen and click on submit to start browsing
  • In-case you don't receive OTP thru SMS, it can be taken from TATA Tele WiFi Desk at both Domestic and International
Stop Over/ Transit Feel at home, at the airport. We would like to make your travel as comfortable and easy as possible.
delhi airport facilities Interterminal transfers From International to Domestic
DIAL provides a complimentary shuttle bus service for passengers, every 20 minutes between domestic and international terminals of the Indira Gandhi International Airport.
Between the Domestic Terminals
Indigo, Spice Jet & Go Air departs from TID & arrives at T1C. Complimentary Golf cart service is also available for convenience of the passengers.
Air India, Jet Airways, Vistara airlines departs & arrives at Terminal 3.
Unaccompanied minors Children holding a confirmed reservation and traveling alone, qualify as Unaccompanied Minors. Guardians/Parents who are unable to locate the airline representatives to take custody of their Unaccompanied Minors, may please get in touch with our Customer Service staff at the contact zone, outside each Terminal. Our customer service staff will in turn call the respective Airlines to take the custody of the Unaccompanied Minors.
delhi airport facilities For passengers with reduced mobility Do feel free to contact our Customer Services Staff at the Contact Zone outside each terminal for necessary assistance should you need to contact specific airline representatives.
Parking for Physically Challenged
Dedicated parking slots for the physically challenged are available at Multi Level Car Parking without any extra charges. However, the normal parking charges shall apply.
Foreign exchange services Foreign exchange services are located at various convenient locations across terminals. Some banks may charge a service fee for currency exchange. It is recommended that you carry your passport & necessary travel documents if you wish to change currency.
delhi airport facilities ATMs ATMs of various banks (national and International) are available at various locations in the airport.
Travel Insurance
Should you need comprehensive policies for travel needs, please feel free to contact our Insurance Desk at the airport, available before the security hold.
delhi airport facilities There are several places across the airport where RO (Reverse Osmosis) treated as Drinking water is available. Should you want to purchase bottled mineral water, it can be done at the different food outlets available at a reasonable cost.
© Indira Gandhi International Airport.
Site last updated on June 13, 2019
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