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Prologue

The “Team Quality” operates on the lines of famous phrase “Team’s Work Makes Dreams Work”. It is a harmonious medley that results from synchronized efforts by each & every member not only from DIAL (Delhi International Airport (P) Limited) but from the entire IGI (Indira Gandhi International) Airport ecosystem. The Quality Efforts & Effects @ IGIA are spearheaded by a small group of professionals who has organized themselves in form of a ‘Quality & Service Delivery’ (QSD) function at DIAL. The prime responsibility of QSD is to craft “Dreams” for the teams & help them deliver these.
 
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