. In case of any further queries please send a mail to Lostproperty.Dial@gmrgroup.in

PROCEDURE FOR CLAIMING LOST ITEMS

The Item may be claimed by the Owner and should be in possession of the following documents:-
1. Copy of Boarding Card/ proof of journey
2. Copy of Passport/ ID card issued by any Government Unit
3. Details of the items being claimed.

Or

The authorized person should carry the following documents.
1. Letter of authorization to collect the Item on behalf of the owner. The owner should also mention in the letter the details of item being claimed
2. Copy of Boarding card
3. Owner’s Government authorized Photo-Id preferably Passport/Driving License/PAN card

Photo -I card of the person who is authorized to collect the Item. 

The Authorization may be on name of individual, Courier Service provider or Airlines.

Lost and found items deposited at T3 and T1 LP section may be claimed from respective terminal itself up to 48 hrs from the date/time of deposit in that section. There after it can be collected from old Udaan Bhawan, Terminal 1, Delhi International Airports (Pvt) Ltd, IGI Airport, New Delhi – 110037, Tel No 011 - 49652022, 011 - 49652023

NOTE:- ITEM MUST BE COLLECTED WITHIN 90 (NINETY) DAYS FROM THE DATE OF DEPOSIT. ON EXPIRY OF 90 DAYS IT IS DISPOSED OFF AS PER GOVERNMENT DIRECTIVE AND HANDED OVER TO CUSTOMS 011-25652089 THIS DEPARTMENT WILL NOT BE LIABLE FOR ANY TYPES OF FURTHER CLAIM.

The address of the Lost Property Department is as under:-

Old Udaan Bhawan,
Domestic Terminal 1,
Delhi International Airports (Pvt) Ltd,
IGI Airport,
New Delhi - 110037
Tel No 011 - 49652022, 011 - 49652023

The lost & Found Property section is open from MONDAY-FRIDAY 0930hrs to 1800hrs and Saturday 0930hrs to 1330hrs. On Sunday, 2nd Saturday and Holidays it remains closed.

DEFINITION OF LOST PROPERTY

LOST PROPERTY MEANS ANY PROPERTY WHICH WHILE NOT IN PROPER CUSTODY, IS FOUND ON ANY PERMISES OF AIRPORT.

NOTE:-
FOR ANY CHECKED IN BAGGAGE/MISHANDLED BAGGAGE OR ITEMS LEFT IN CUSTOM ARRIVAL AREA THE CONCERNED AIRLINE SHOULD BE CONTACTED.