Immense possibilities - to find
Lost & Found

Lost And Found

In case of any further queries please send a mail to Lostproperty.Dial@gmrgroup.in

Lost and Found Baggage: The Lost and Found Office (link) is available to assist you in finding objects you might have lost or misplaced at the airport only. All lost and found merchandise is only kept upto 3 months, after which it is auctioned off for a good cause.The Lost and Found office is open from 930 to 1800 hours Monday through Friday. On Saturday’s the office is open from 930 to 1330 hours only

The office will remain closed on 2nd Saturday, Sunday and Holidays
Our mailing address is:
Lost & Found Property( P). Ltd.
Domestic Terminal, Indira Gandhi International Airport
New Delhi 110037
Contact Information –
Email ID: lostproperty.dial@gmrgroup.in
Phone : 011 - 49652022 or 011 - 49652023
Location - Old Udaan Bhawan between Terminal T1D & T1C
PROCEDURE FOR CLAIMING LOST ITEMS
The Item may be claimed by the Owner and should be in possession of the following documents:-
  • Copy of Boarding Card/ proof of journey
  • Copy of Passport/ ID card issued by any Government Unit
  • Details of the items being claimed.
Or
The authorized person should carry the following documents.
  • Letter of authorization "Authority letter" to be filled on behalf of the owner. The owner should also mention in the letter the details of item being claimed
  • Copy of Boarding card
  • Owner’s Government authorized Photo-Id preferably Passport/Driving License/PAN card
Photo -I card of the person who is authorized to collect the Item.
The Authorization may be on name of individual, Courier Service provider or Airlines.
Lost and found items deposited at T3 and T1 LP section may be claimed from respective terminal itself within 05 days from the date/time of deposit in that section.
After 05 Days Lost & Founds items can be collected during working hours from 0930 hrs till 1730 hrs, all seven days a week from Terminal Managers office Terminal 1D, Delhi International Airports (Pvt) Ltd, IGI Airport, New Delhi – 110037, Tel No 0124 - 3376000, 0124 - 4797300.
If any Lost and found item is required to be collected after working hours (i.e 1730 hrs), please fix appointment 24hrs in advance at lostproperty.dial@gmrgroup.in.
Perishable, eatable, flammable & DGR goods are not accepted in lost & found. Any such item if found will be disposed off within 12hours”.
NOTE:-Item must be collected within 90 (Ninty) days from the date of deposit. On expiry of 90 days it will be disposed of as per government directive and handed over to customs number- 011-25652089 .This department will not be liable for any types of further claim.
The address of the Lost Property Department is as under:-
Old Udaan Bhawan,
Domestic Terminal 1,
Delhi International Airports (Pvt) Ltd,
IGI Airport,
New Delhi - 110037
Tel No 011 - 49652022, 011 - 49652023
The lost & Found Property section is open from MONDAY-FRIDAY 0930hrs to 1800hrs and Saturday 0930hrs to 1330hrs. On Sunday, 2nd Saturday and Holidays it remains closed.
DEFINITION OF LOST PROPERTY
LOST PROPERTY MEANS ANY PROPERTY WHICH WHILE NOT IN PROPER CUSTODY, IS FOUND ON ANY PERMISES OF AIRPORT.
NOTE:-
FOR ANY CHECKED IN BAGGAGE/MISHANDLED BAGGAGE OR ITEMS LEFT IN CUSTOM ARRIVAL AREA THE CONCERNED AIRLINE SHOULD BE CONTACTED.
© Indira Gandhi International Airport.