GMR-IGI Airport Business Partner Awards
Business Awards
GMR-IGI Airport Annual Awards
Delhi International Airport Ltd, in collaboration with our knowledge partners KPMG, is pleased to announce the GMR IGI Airport Awards, to celebrate and recognize the inspiring entrepreneurial spirit of our business partners.
These Awards were conceptualized to honour and reward our business partners for their hard work throughout the year in exceeding expectations and providing customer delight. The Awards were officially launched on 16th December, 2011 and the first Award ceremony was held in May 2012. .

These awards have been institutionalized to celebrate and recognise achievements and inspiring entrepreneurial spirit of all our business partners within their respective field by "Raising the Standard of Excellence" and meeting the various demands of the increasing number of passengers we are attracting..

These were the first set of Awards launched by any airport in India, and have now become a tradition in the aviation industry.

For further information please feel free to send a query to IGIAannual.Award@gmrgroup.in.

The GMR IGI Airport Awards is an annual event which recognizes and rewards Business Partners at IGI Airport, in the following key categories:

  1. Airlines
  2. Cargo
  3. Commercial - Non Aero
  4. Employee of the Year - Sovereign Functions
    1. CISF
    2. Customs
    3. Immigration
  5. Service Providers of the Year for
    1. Engineering Services - Terminal & Airside
    2. Operations
    3. Information Technology
Airline of the Year - India [Domestic] Indigo Airlines
Airline of the Year - India [International] Air India
Airline of the Year - Africa Ethiopian Airlines
Airline of the Year - Asia Singapore Airlines
Airline of the Year - Europe & North America Lufthansa
Airline of the Year - Middle East Emirates
Super Star Airline of the Year Indigo Airlines
Outlet of the Year - Retail [International] Haldiram [T3 International Pier Store]
Outlet of the Year - Retail [Domestic] Tanishq [T1D]
Outlet of the Year - F&B [International] Delhi Daredevil's Bar [T3 International Departure]
Outlet of the Year - F&B [Domestic] Grid Bar [T3 Domestic]
Outlet of the Year - Services MakeMyTrip [T3 International Arrival]
Outlet of the Year - Hospitality HolidayInn Express
Shining Star Commercial Partner of the Year Metro Shoes
Super Star Commercial Partner of the Year Lite Bite Foods Private Limited
In – Flight Caterer of the Year TajSATS
Ground Handler of the Year BWFS
Support Service Provider of the Year – Engineering (Airside) Suez India Pvt Limited
Support Service Provider of the Year – Engineering (Terminal) Alstom
Support Service Provider of the Year – IT WAISL
Support Service Provider of the Year – Operations (Terminal & Airside) Impression Services Private Limited [T1]
International Cargo Airline of the Year Air India
Freight Forwarder of the Year Jeena & Co.
Custom House Agent of the Year PS Atree & Company Pvt. Limited
Airline of the Year - India [Domestic] Indigo Airlines
Airline of the Year - India [International] Air India
Airline of the Year - Africa Ethiopian Airlines
Airline of the Year - Asia Singapore Airlines
Airline of the Year - Europe & North America Lufthansa
Airline of the Year - Middle East Emirates
Super Star Airline of the Year Indigo Airlines
Outlet of the Year - Retail [International] Haldiram [T3 International Pier Store]
Outlet of the Year - Retail [Domestic] The Cellar
Outlet of the Year - F&B [International] Idli.com
Outlet of the Year - F&B [Domestic] Baker Street - ACB
Outlet of the Year - Services Masti Health - O2 Spa
Outlet of the Year - Hospitality Premium Port Lounge
Shining Star Commercial Partner of the Year Merry Impex - Swarovski
Super Star Commercial Partner of the Year Plaza Premium Lounge Management Limited
In – Flight Caterer of the Year TajSATS
Ground Handler of the Year Cambata
Support Service Provider of the Year – Engineering (Airside) ICS
Support Service Provider of the Year – Engineering (Terminal) UDS
Support Service Provider of the Year – IT WAISL
Support Service Provider of the Year – Operations (Terminal & Airside) SPML
International Cargo Airline of the Year Jet Airways
Freight Forwarder of the Year DHL Express (India) Private Limited
Custom House Agent of the Year P.S. Atree & Company Pvt Ltd.
Airline of the Year - India [Domestic] Indigo Airlines
Airline of the Year - India [International] Air India
Airline of the Year - Africa Ethiopian Airlines
Airline of the Year - Asia Singapore Airlines
Airline of the Year - Europe & North America Lufthansa
Airline of the Year - Middle East Emirates
Super Star Airline of the Year Air India
Outlet of the Year - Retail [International] Guardian
Outlet of the Year - Retail [Domestic] M&S
Outlet of the Year - F&B [International] Caffeccino (SHA)
Outlet of the Year - F&B [Domestic] Baker Street - ACB
Outlet of the Year - Services Masti Health - O2 Spa
Outlet of the Year - Hospitality Premium Port Lounge
Shining Star Commercial Partner of the Year Kamla Retail Ltd.
Super Star Commercial Partner of the Year Meru Cab Co. Pvt Ltd
In – Flight Caterer of the Year Oberoi (EIH)
Ground Handler of the Year Cambata
Support Service Provider of the Year – Engineering (Airside) Delite
Support Service Provider of the Year – Engineering (Terminal) UDS
Support Service Provider of the Year – IT TATA DOCOMO
Support Service Provider of the Year – Operations (Terminal & Airside) IGPC-T3
International Cargo Airline of the Year Jet Airways
Freight Forwarder of the Year Jeena & Company
Custom House Agent of the Year Dex Logistics Pvt. Ltd.
Airline of the Year - India [Domestic] Indigo Airlines
Airline of the Year - India [International] Air India
Airline of the Year - Africa Ethiopian Airlines
Airline of the Year - Asia Singapore Airlines
Airline of the Year - Europe & North America Lufthansa
Airline of the Year - Middle East Emirates
Super Star Airline of the Year Air India
Outlet of the Year - Retail [International] Delhi Duty Free Store 4
Outlet of the Year - Retail [Domestic] Samsung Zone & Gadget Point
Outlet of the Year - F&B [International] Curry Kitchen and Idli.com TFS & A122 AS WELL
Outlet of the Year - F&B [Domestic] Fresco bar
Outlet of the Year - Services Carz on Rent - Store 1
Outlet of the Year - Hospitality Eaton Hotel
Shining Star Commercial Partner of the Year Isha Natural Beauty Products & Wellness Pvt Ltd
Super Star Commercial Partner of the Year Delhi Duty Free Services
In – Flight Caterer of the Year TAJ Sats
Ground Handler of the Year BWFS
Support Service Provider of the Year – Engineering (Airside) AMA
Support Service Provider of the Year – Engineering (Terminal) UDS
Support Service Provider of the Year – IT ARINC
Support Service Provider of the Year – Operations (Terminal & Airside) SPML - T3
International Cargo Airline of the Year Jet Airways
Freight Forwarder of the Year ZION Express Cargo Pvt Ltd
Custom House Agent of the Year P.S. Atree & Company Pvt Ltd.
Airline of the Year - India [Domestic] Indigo Airlines
Airline of the Year - India [International] Air India
Airline of the Year - Africa Ethiopian Airlines
Airline of the Year - Asia Singapore Airlines
Airline of the Year - Europe & North America Lufthansa
Airline of the Year - Middle East Emirates
Super Star Airline of the Year Indigo Airlines
Outlet of the Year - Retail [International] Kimaya
Outlet of the Year - Retail [Domestic] Ethos
Outlet of the Year - F&B [International] Delhi Daredevils Sports Bar
Outlet of the Year - F&B [Domestic] FresCo
Outlet of the Year - Services Mega Cabs
Outlet of the Year - Hospitality Premium Plaza
Shining Star Commercial Partner of the Year Kamla Retail Ltd.
Super Star Commercial Partner of the Year Delhi Duty Free Services
In – Flight Caterer of the Year TAJ Sats
Ground Handler of the Year Celebi
Support Service Provider of the Year – Engineering (Airside) Delite
Support Service Provider of the Year – Engineering (Terminal) UDS
Support Service Provider of the Year – IT ARINC
Support Service Provider of the Year – Operations (Terminal & Airside) SPML
International Cargo Airline of the Year Jet Airways
Freight Forwarder of the Year DHL Express (India) Private Limited
Custom House Agent of the Year P.S. Atree & Company Pvt Ltd.
Communication
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FAQ’s (Frequently Asked Questions)
1st GMR-IGI Airport Business Partner Awards 2012
Official name of these awards is the “GMR IGI Airport Awards”.
The Awards is a way for us to recognize the airport communities “best of the best” when it comes to service and operational excellence.
These Awards are to recognize Business Partners at the Indira Gandhi International Airport, hence the IGI Airport Awards.
“GMR IGI Airport Awards” were formally launched at the end of 2011. The 1st GMR-IGI Airport Business Partner Award ceremony was hosted in May 2012 and has been hosted every year subsequently.
It’s a recognition system for various airport business segments, subdivided into various categories, which are governed by predefined parameters. The evaluation is conducted by KPMG, who are the knowledge partners for the Awards.
All existing airport business partners are automatically eligible for these awards. The broad categories are Airlines, Cargo, Commercial – Non Aero, and Service Provider of the Year.
“GMR IGI Airport Awards” are meant to recognize our business partners who deliver outstanding service through improved team work, efficiency, and stand above the rest in customer deliverables with the intent of increased revenues.
The evaluation period for the Awards is the performance during the financial year basis i.e. April to March.
Yes, continue to do what you are doing but make it more efficient. Be a winner in your respective category by providing excellent customer service to your customers.
All our business partners are eligible for nominations based on the predefined parameter matrix.
These awards are not driven by any voting system or any request for nominations per se.
There is no request for nominations from the business partners.
There is no fee attached. A personal invitation will be sent to the all concerned.
All the business partners will be evaluated on the basis of the actual operating & financial performance and data collected against pre-defined parameters. This data will be evaluated by our knowledge partners – KPMG, to announce the winners in each category.
All the business partners are automatically selected as participants in their respective segments.
Results are purely an analysis of actual operating & financial performance and data collected against pre-defined parameters, through a transparent process. The data collection and tallying will be done by our knowledge partners - KPMG.
Winners will receive a wining trophy along with a certificate of recognition.
No, these awards are not recognized by any government body. They are recognized by the airport community of Delhi International Airport.
“GMR-IGI Airport Annual Awards” is not a sponsored event. It is solely owned, managed and run by Delhi international Airport Ltd.
GMR IGI Airport Awards are a bonafide annual event. We do not have any intention of revoking the awards. We have hosted them every year, making them a tradition in the aviation industry.
A formal press release would be issued by DIAL. Further, the awards will be well covered on the airport website, and its social media handles on Facebook and Twitter.
There is no jury or panel of judges for these awards.
GMR IGI Airport Awards are scheduled in May every year. The final dates of the Award Ceremony will be communicated to the respective stakeholders via “Block Your Date” Invites, followed by a physical invite in due course.
A list of current and past winners are given in the Awards tab.
Winners will be announced during the annual award function.
GMR IGI Airport Awards announcements can be found on www.newdelhiairport.in and its social media handles on Facebook and Twitter.
Future Events
Coming soon!